Introduction

At Wayne Murray Psychotherapy, we are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or visit our website.

What Information We Collect

We may collect the following information:

  • Personal identification details (such as your name, email address, phone number)

  • Health-related information that you voluntarily provide during therapy sessions

  • Payment information to process session fees

  • Website usage data, including IP address, browser type, and cookie data

How We Use Your Information

We use your personal data to:

  • Provide therapy services based on the Human Givens approach.

  • Manage appointments and communication regarding your sessions.

  • Process payments and handle billing.

  • Comply with legal and regulatory requirements.

  • Send you updates or newsletters (only with your explicit consent).

We do not share your personal data with third parties for marketing purposes. We may share data if legally required, such as to comply with law enforcement requests.

Lawful Basis for Processing

We process your personal data under the following legal bases:

  • Consent: You have given us explicit permission to process your data (for example, for newsletters).

  • Contractual necessity: Data is processed as part of providing our therapy services.

  • Legal obligation: To meet any legal or regulatory requirements, such as record retention.

Security of Your Data

We take the security of your data seriously. We have implemented technical and organisational measures to safeguard your personal data against unauthorised access, accidental loss, or destruction.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • The right to access the personal data we hold about you.

  • The right to rectify any inaccurate or incomplete personal data.

  • The right to erasure ("right to be forgotten") in certain circumstances.

  • The right to restrict or object to our processing of your data.

  • The right to data portability for data you have provided to us.

  • The right to withdraw consent at any time, where consent was the basis for processing.

To exercise any of these rights, please contact us at wayne@waynemurray.co.uk

Cookies and Analytics

We use cookies to track website usage and improve user experience. You can control cookie preferences through your browser settings.

Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Therapy records will be securely stored and retained according to professional guidelines and legal requirements.

International Data Transfers

We will not transfer your personal data outside the UK unless necessary for providing services. If such a transfer is required, we will ensure appropriate safeguards are in place to protect your data.

Third-Party Services

We use third-party providers (e.g., payment processors, scheduling tools) to help deliver our services. These third parties are GDPR-compliant and will only use your data for the purposes specified.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. The latest version will always be available on this page, with the effective date noted.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: